Last updated: [Date of publication]
These Terms & Conditions govern purchases from [Website URL], operated by [Legal business/owner name], trading as Style Craze Fashions. Please read them before placing an order.
1. Products and descriptions
We aim to display accurate product descriptions, photographs, prices and availability. Product colours may appear different depending on lighting and screen settings.
Please review the product description and applicable size chart before ordering. Any product-specific information about measurements, materials and included pieces forms part of your purchase.
2. Prices and payments
Prices are displayed in the currency shown on the website. Applicable shipping charges and taxes are shown at checkout before payment.
Payments are processed through Razorpay. Orders are processed after successful payment verification. If payment is deducted but your order remains unconfirmed, contact us with your transaction reference.
3. Order confirmation and availability
An order acknowledgement confirms that we have received your order. Fulfilment remains subject to payment verification and product availability.
If an item becomes unavailable or an order contains a pricing or listing error, we will contact you. If we cannot fulfil your order, any payment collected for the cancelled items will be refunded.
We will not substitute a product or increase the agreed price without your approval.
4. Shipping and delivery
Orders are dispatched within 4–14 working days.
We ship internationally, including to the USA, UK, Canada, Singapore and the UAE, subject to service availability.
International shipping costs ₹1,450 for up to two pieces, with ₹1,000 added for each additional piece. The applicable shipping charge is displayed at checkout.
After dispatch, international delivery may take an additional 7–14 days. Delivery estimates are not guaranteed, and customs clearance may cause further delays.
Please provide a complete and accurate delivery address and contact number. If an address correction or redelivery incurs an additional charge, we will inform you before proceeding.
5. Customs and import charges
International orders may be subject to customs duties, import taxes or clearance fees.
[Confirm and insert who pays these charges and whether they are included at checkout.]
6. Order cancellations and changes
For cancellation requests or changes to your order, contact [Customer support email/WhatsApp number] as soon as possible, quoting your order number.
[Insert the approved cancellation window, conditions and any rules for customised or already-dispatched orders.]
7. Returns, exchanges and refunds
Please review our [link to Returns & Refunds Policy] before purchasing. That policy explains eligibility, request deadlines, item-condition requirements, return shipping charges and refund processing.
[Publish the client-approved Returns & Refunds Policy and insert its link here.]
Nothing in these terms limits rights or remedies available under applicable consumer law.
8. Damaged, defective or incorrect items
If you receive a damaged, defective or incorrect item, contact us promptly with your order number and photographs showing the issue.
We will review your request and arrange an appropriate resolution under our Returns & Refunds Policy and applicable law.
9. Customer accounts
If you create an account, keep your login details secure and provide accurate information. Contact us if you suspect unauthorised access to your account.
10. Website use and intellectual property
You must not misuse the website, attempt unauthorised access or submit fraudulent orders.
Website content owned by or licensed to Style Craze Fashions—including branding, original text and designs—may not be reproduced commercially without permission from the relevant rights holder.
11. Privacy
We handle personal information as described in our [link to Privacy Policy].
12. Service interruptions and liability
The website may occasionally be unavailable due to maintenance or technical issues. We will make reasonable efforts to address problems affecting orders.
Nothing in these terms excludes or limits liability where doing so is prohibited by applicable law.
13. Changes to these terms
We may update these terms by publishing a revised version on this page. The terms applicable when you place your order will govern that purchase, unless otherwise required by law.
14. Governing law
These terms are governed by the laws of [country where the business is legally established], subject to any mandatory consumer protections applicable to your purchase.
15. Contact us
Style Craze Fashions
Legal business/owner name: [Name]
Customer support email: [Email]
WhatsApp: [Number with country code]
Business address: [Address]
Website: [Website URL]